Protection of personal data
Terms and Conditions
General Terms and Conditions for Concluding Purchase Contracts in the Internet Shop at eshop.farhorizonmusic.com
Terms of delivery:
Ordered goods are sent by courier. Shipment delivery from 8 am to 5 pm – advice on shipment on the day of shipment, on the day of delivery driver's phone contact, online shipment tracking on the carrier's website.
Shipments abroad:
Shipments abroad only shipped after payment. Once the amount has been credited to our bank account, the ordered goods will be dispatched to you as soon as possible.
Standard shipments are sent abroad via GLS or DHL.
Payment Terms:
Advance payment: advance payment by bank transfer based on an advance payment invoice that will be sent to you The goods will be sent to you upon receipt of payment if it is in stock or as soon as possible.
Comgate Online Payment: After submitting an order, Customer has the option of using a payment gateway service that redirects him / her to his / her bank's internet banking or a secure card payment page. After the transaction is completed, the gateway transmits information about the execution of the e-shop, which can ship the goods immediately after receipt of the payment confirmation. Money transfers are made through ComGate Payments, as bank accounts.
ComGate Payments, a.s.: https://www.comgate.cz/…atebni-brana
Help:
Working days hotline: 8:00 – 20:00.
Tel.: +420 228 224 267
E-mail: podpora@comgate.cz
Paypal: Allows money transfers between PayPal accounts that are identified by email addresses. Each account is linked to one or more credit cards. Goods will be sent to you upon receipt of payment if it is in stock or as soon as possible.
Sensitive input data that you enter into the Internet banking system is protected by the payment gateways of the banks and does not enter the third-party environment. Payment processors only see transaction information provided by the bank with the transaction sent. By concluding the purchase contract, the buyer gives the seller consent to the processing of his contact data until his written statement of disagreement with this processing. The contact details provided by the buyer at the time of ordering are for our own use only and will not be provided to other entities except payment processors.
AND.
These General Terms and Conditions, hereinafter referred to as the „GTC“, regulate the rights and obligations of the contracting parties, namely the seller Michal Paďour with its registered office at Poděbradova 335, 664 42 Modřice.
ID: 71783288 and the buyer, when these parties enter into distance sales contracts through the server eshop.farhorizonmusic.com/. Purchase contracts concluded at a distance are concluded without the physical presence of the parties to the purchase contract by electronic means by sending an order of goods published in the seller's offer on the server eshop.farhorizonmusic.com/ by the buyer and confirming receipt of the order by the seller.
In the course of its business activities in relation to the buyer, the seller is subject to supervision by the Czech Trade Inspection in the area of consumer protection and by the Office for Personal Data Protection in the area of personal data protection.
If the buyer is a person who does not act in the course of his business, ie the consumer (hereinafter referred to as the “buyer-consumer”) when concluding and fulfilling the obligations under the purchase contract, the rights and obligations of the parties of the Fourth Civil Code, in particular the provisions of Section 1810 et seq. of Act No. 89/2012 Coll., the Civil Code, as amended, hereinafter referred to as the “Civil Code”.
If on the part of the buyer there is a person who is an entrepreneur and when concluding the purchase contract, taking into account all circumstances, it is clear that the purchase contract relates to its business (hereinafter referred to as „buyer-entrepreneur“), governed by the rights and obligations of the parties § 2079 et seq. of Act No. 89/2012 Coll., the Civil Code, as amended.
II.
On the basis of the Buyer's order, the Seller undertakes to procure and hand over to the Buyer the goods specified in the order and the Buyer undertakes to take over the goods and pay the Seller the purchase price published on the server in the manner and under the conditions below.
All goods offered by the seller are marked with the name and main characteristics of the goods, as well as the price for one piece of goods, including VAT. The attached photos are illustrative only and the seller reserves the right to change them. There is no charge for connecting from the server, viewing the goods on offer, as well as registering a new customer, ordering goods or performing other tasks of the buyer remotely. Each shipment of goods will be accompanied by a tax document with the possibility of VAT deduction – the seller is a VAT payer.
A buyer wishing to buy from the seller of the goods, whose offer is published on the website, completes the electronic order and sends it electronically to the seller. The order of goods is a draft purchase contract. In the order, the buyer shall indicate above all his identification – identification he required goods, including the purchase price, and the method of the required delivery of the ordered goods, as well as the place – address where the goods are to be delivered.
By sending the order, the buyer confirms that he / she has been properly acquainted with these GTC and agrees with them in its entirety and without reservations. The Buyer is bound at the moment of sending the order by these GTC.
Upon delivery of the order, the Seller shall send the Buyer an electronic response confirming delivery of the order. The purchase contract is concluded when the buyer sends the order.
The Buyer is entitled to cancel the order by sending an e-mail to the Seller's address stated on the respective server. Cancellation of an order is effective only if it is delivered to the seller before the seller has delivered the goods for transport to the buyer. The purchase contract is terminated by effective cancellation of the order and the participants are obliged to return any provided services.
If the seller does not procure the goods and does not hand them over to the buyer within two months from the conclusion of the purchase contract because the goods are unavailable or for any other objective reason, the order as well as the purchase contract expires.
The seller is obliged to deliver the goods to the buyer by sending them through the carrier to the address specified by the buyer in the order.
If the goods are sent to the buyer by post or through the carrier, the buyer will pay the postage or freight. Postage freight is charged together with the purchase price of the goods. The amount of postage or freight is given below and its amount depends on the price of the ordered goods. If the seller sends the goods to the buyer by post or carrier, he is obliged to notify the buyer by telephone or e-mail that he has handed over the goods for transport and when the delivery of the consignment can be expected.
The time of dispatch of the goods is from 1 to 10 working days (according to the quantity of ordered goods), from the order confirmation to the buyer. If the shipment lasts longer than 10 working days, the buyer will be notified. if part of the goods can be shipped earlier and the buyer explicitly requests this, the order can be divided into two parts and the goods can be delivered in two parts.
If the goods are transported by a carrier who does not reach the buyer at the indicated address of the place of delivery, the carrier is entitled to hand over the goods to another adult who is located at the indicated address for delivery and is willing to take over the goods and pay the purchase price for them. If the carrier fails to reach anyone at the indicated address, he shall leave a written notice of the date and place of the consignment, the date on which the buyer can pick up the goods, and a telephone number where the buyer can agree on the date and method of receipt. The buyer is obliged to reimburse the seller for the costs associated with repeated delivery of goods and their possible storage at the carrier.
If the buyer accepts the goods at the seller's branch, the seller is obliged to notify him by telephone or e-mail when he should arrive from the takeover of the goods. If the Buyer fails to take over the goods at the Seller's branch within the period specified by the Seller in accordance with the previous sentence of this Article, and the Buyer fails to agree with the Seller to take over the goods, the Buyer shall be deemed expires.
The Buyer is obliged to take over the ordered goods and pay the purchase price in cash. if the Buyer refuses to take over the goods for reasons on his part or without stating the reasons, the Seller's obligation to hand over the goods to the Buyer expires. In such a case, the Buyer is obliged to reimburse the Seller for the costs associated with the transport of the goods to the Buyer. Upon the termination of the Seller's obligation to hand over the goods to the Buyer, the Purchase Contract terminates and the Participants are obliged to return the provided services.
The ownership right to the goods, as well as the risk of damage to the goods, shall pass to the Buyer upon receipt of the goods.
After prior mutual agreement between the buyer and the seller, it is possible to ensure delivery of goods through the seller.
III.
If the Buyer-Consumer has delivered the goods by post or through the carrier, the Buyer-Consumer is entitled to withdraw from the Purchase Contract within 14 days of receipt of the goods without stating the reasons. Upon expiry of the stipulated time limit, the right of the buyer-consumer to withdraw from the purchase contract without giving reasons. However, the buyer-consumer shall not be entitled to withdraw from contracts for the supply of perishable, perishable, food, beverage or other everyday consumer goods delivered to the consumer's home or other place designated by the consumer, as well as goods, which has been irretrievably mixed with other goods upon delivery. Furthermore, the buyer-consumer is not entitled to withdraw from contracts for the delivery of goods in a sealed package which the consumer has removed from the package and for hygienic reasons it cannot be returned. Also, the purchaser-consumer is not entitled to withdraw from contracts for the supply of audio or video recordings or a computer program if their original packaging has been breached. The buyer-consumer is also not entitled to withdraw from contracts for the supply of newspapers, periodicals and magazines. In the event of withdrawal, the purchaser-consumer shall bear the costs of returning the goods and, in the case of a contract concluded by means of distance communication, the cost of returning the goods, if such goods cannot be returned by their normal postal nature.
In the event of withdrawal, the Buyer-Consumer is obliged to make a written notice of withdrawal from the Purchase Agreement and send it by post to the Seller's address specified in Article I of these GTC or deliver it in person. In case of withdrawal from the purchase contract, the buyer-consumer is obliged to return the goods received to the seller together with the notice of withdrawal from the purchase contract. Withdrawal from the contract is effective when the goods are returned to the seller.
In the notice of withdrawal from the purchase contract, the buyer-consumer is obliged to state the order number and specify the goods by their name and the number of ordered pieces.
The buyer-consumer who has withdrawn from the contract of sale is liable to the seller for the diminution of the value of the goods resulting from the handling of these goods differently than it must be disposed of due to its nature and characteristics.
If the buyer-consumer has withdrawn validly from the contract, the seller is obliged to return to the buyer-consumer the paid purchase price of the goods. The seller is obliged to return to the buyer-consumer also the costs associated with the delivery of goods. If the buyer-consumer has chosen a method other than the cheapest method of delivering the goods, the seller shall return to the buyer-consumer the cost of delivering the goods at an amount corresponding to the cheapest method of delivery offered. The cost of returning the goods shall be borne by the purchaser-consumer.
The Seller shall return the purchase price, including the costs of delivery of the goods pursuant to paragraph 5, without undue delay, no later than 14 days from the date of delivery of the notice of withdrawal. However, the seller will only refund after receiving the returned goods, or if the buyer-consumer demonstrates that they have returned the goods, whichever comes first. The seller shall use the same means of payment used by the buyer-consumer to execute the initial transaction, unless the buyer-consumer expressly specifies otherwise.
IV.
The Buyer is obliged to inspect the delivered goods upon receipt and to notify the Seller of any defects and non-conformities with the actual condition of the goods without undue delay. This applies in particular to cases where the delivered goods do not agree with the contents of the delivery note or the delivery note is not filled in correctly. The Buyer is obliged to specify the defects in the notification.
In the event that a damaged shipment is delivered to the buyer, the buyer shall include on the handover protocol a description of the defect with the reason for non-acceptance so that the seller is entitled to claim damages from the carrier.
The Seller is liable to the Buyer for the goods being in compliance with the Purchase Agreement upon receipt by the Buyer, in particular that it is free from defects. Goods are in conformity with the purchase contract if:
it is supplied in an appropriate quantity, has the qualities and utility properties described by the seller or the manufacturer, or the qualities and utility properties that can be expected from the advertised advertising of the goods, or the quality and utility properties of such goods,
meets the legal requirements, corresponds to the purpose stated by the seller for the use of the goods or for which it is usually used
The seller is liable to the buyer-consumer for defects of the goods, which are in conflict with the purchase contract and which occur after the receipt of goods within the warranty period.
If the goods are sold at a reduced price, the warranty does not apply to defects for which the price of the goods has been reduced. The goods are not covered by the warranty and the seller is only liable for defects existing when the goods are taken over by the buyer. However, the Seller shall not be liable for defects of the used goods corresponding to the extent of use or wear that the goods had upon receipt by the Buyer.
In the case of delivery of food goods, the date of minimum durability of the goods n shall be stated directly on the food packaging
In the case of delivery of food goods, the date of minimum durability of the goods or the expiry date of the goods shall be indicated directly on the food packaging. Other consumer goods supplied to the buyer-consumer are covered by a warranty period of 24 months, unless the seller sets a longer warranty period. The warranty period starts from the date of receipt of the goods by the buyer-consumer. If the period of use of the goods (goods) is marked on the goods sold, their packaging or the attached instructions, the warranty period expires upon the expiry of this period.
The Buyer is obliged to notify the Seller immediately after the inspection of the delivered goods of any defects that he has found.
If a difference in quantity or type of goods is found with the information on the invoice or delivery note, it is necessary to report the situation to the seller within 3 working days from the receipt of the shipment.
If the buyer receives defective or damaged goods, he is obliged to report the defects immediately at the email address label@farhorizonmusic.com or in writing to the seller's address or in person at the seller's address.
The notification must contain the date of delivery of the goods, the name of the product, the quantity, a description of the defect and a proposal on how to handle the claim.
The buyer-consumer is entitled to claim the following claims due to defective goods: delivery of missing goods, replacement of goods, reasonable discount on the purchase price, withdrawal from the contract.
The seller is obliged to comment on the buyer-consumer claim within 10 days from the date of its receipt. The buyer-consumer claim will be settled no later than 30 days from the date of claim. Goods that are claimed are returned by registered mail to the seller's address. Goods must be in the original packaging, including proof of purchase. If the claim is justified, the Seller shall, within the time limit specified above, invite the Buyer-Consumer to collect the replaced goods or send the goods to the Buyer-Consumer by post to the address specified by the Buyer.
If the Seller does not accept the claim, it shall notify the Buyer-Consumer within the period specified in the previous paragraph. Together with the notice of non-recognition of the claim, the seller will inform the buyer-consumer how much it would cost to replace the goods.
IN.
The Seller declares that the handling of personal data provided by the Buyer is in accordance with Act 101/2000 Coll., On the protection of personal data. The Seller processes personal data about the Buyer solely for the purpose of fulfilling the rights and obligations under the Purchase Agreement.
No personal data provided by the buyer will be transferred to a third party, except for payment partners, and only within one specific payment. Personal data will only be used for purposes related to trade services. Buyer data will not be provided to advertising, marketing or other companies and will therefore be protected from misuse.
By using the services of the online store eshop.farhorizonmusic.com/, the buyer gives his consent to the collection of personal data. In such a case, the seller is also entitled to process personal data about the buyer only for the purpose of sending his own offer of goods as well as other commercial communications by e-mail. This does not apply if the buyer informs the seller that he refuses to give his consent to receive the offer of the goods of the seller, as well as other commercial communications of the seller. The Buyer has the right to request the cancellation of registration and deletion of personal data from the database at any time.
VI.
The rights and obligations of the parties to the purchase contract are governed by the GBC valid at the time of sending the order to the buyer.
Other rights and obligations of the parties to the purchase contract, which are not regulated by these GBTC, are governed by the provisions of generally binding legal regulations, especially the provisions of the Civil Code.
Appendix A. – Buyer-consumer instruction on the right of withdrawal
Right of withdrawal
You have the right to withdraw from the contract without giving any reason within 14 days of the day following the day of receipt of the goods.
However, you are not authorized to withdraw from contracts for the supply of perishable goods, perishables, food, beverages or other ordinary goods delivered to your home or other place that you have designated, as well as goods that delivery irrevocably mixed with other goods. Furthermore, you are not entitled to withdraw from contracts for the delivery of goods in sealed packages that have been removed from the package and cannot be returned for hygiene reasons. You are also not entitled to withdraw from the contracts for the supply of audio or video recordings or computer programs if their original packaging has been breached. You are also not entitled to withdraw from contracts for the supply of newspapers, periodicals and magazines.
For the purpose of exercising the right of withdrawal, you must inform the seller Michal Paďour of its withdrawal from this contract with its registered office at Poděbradova 335, 664 42 Modřice Company ID: 71783288, tel: + 420 724 762 775, e-mail: label@farhorizonmusic.com. In the form of unilateral legal action (for example, by a letter sent through a postal operator or by e-mail). You can use the attached model withdrawal form, but this is not your responsibility.
In order to comply with the withdrawal period, it is sufficient to send the withdrawal before the expiry of the relevant period.
Consequences of withdrawal
If you withdraw from this agreement, we will return to you, without undue delay, within 14 days of the date of your notice of withdrawal, all payments we have received from you, including delivery costs (except for additional costs incurred by you chosen delivery method other than the cheapest standard delivery we offer). For refunds, we will use the same payment instrument that you used to initiate the initial transaction, unless you have specifically specified otherwise. You will not incur additional costs under any circumstances. We will only refund after we receive the returned goods or if you prove that you have sent the goods back, whichever comes first.
Acceptance of goods: Goods without undue delay, no later than 14 days from the date of withdrawal from this contract, send it back or by agreement at the registered office Poděbradova 335, 664 42 Modřice. The deadline is considered to be maintained if you send the goods back to us before the expiry of 14 days.
Return costs: You will bear the direct return costs.
Liability for Returned Goods: You are only liable for any impairment of the goods as a result of handling the goods in a manner other than that necessary to understand the nature and characteristics of the goods, including their functionality.
Appendix B. – Sample withdrawal form by the buyer-consumer
(fill out this form and send it back only if you want to withdraw from the contract. The form must be printed, completed, signed and scanned to the email address below, or inserted into a return shipment).
http://eshop.farhorizonmusic.com/
Michal Paďour
Poděbradova 335
664 42 Modrice, Czech republic
phone: + 420 724 762 775
E-mail: label@farhorizonmusic.com
I hereby announce that I hereby withdraw from the contract for the purchase of these goods / services
Date of order / date of receipt
Order Number:
Funds for ordering or delivery have been sent in a way and will be refunded (in case of transfer to account please send account number)
Name and surname of the consumer:
Consumer address:
E-mail:
Telephone:
At day
(signature)